FAQ
Welcome to the Modern Cozy Co. FAQ page! We’ve compiled a list of common questions to help you find the information you need quickly. If you have additional questions, feel free to contact us!
1. What is Modern Cozy Co.?
Modern Cozy Co. is a lifestyle brand dedicated to creating unique, stylish, and comfortable clothing and accessories. Our mission is to provide high-quality pieces that blend fashion with functionality, ensuring you look and feel great in every situation.
2. How can I place an order?
You can place an order directly through our TikTok Shop or website. Simply browse our collection, select the items you’d like to purchase, choose your size and color, and add them to your cart. When you’re ready to check out, follow the prompts to complete your order.
3. What payment methods do you accept?
We accept various payment methods, including major credit cards (Visa, MasterCard, American Express, Discover), PayPal, venmo and Apple Pay.
4. Do you offer returns?
If you're not completely satisfied, we accept returns of undamaged and unworn items within 14 days of order shipment. If you need to exchange or return an item, please email our customer service team, and we’ll respond within 24 to 48 hours.
5. How can I track my order?
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment on our website or directly through the carrier’s website.
1. What is Modern Cozy Co.?
Modern Cozy Co. is a lifestyle brand dedicated to creating unique, stylish, and comfortable clothing and accessories. Our mission is to provide high-quality pieces that blend fashion with functionality, ensuring you look and feel great in every situation.
2. How can I place an order?
You can place an order directly through our TikTok Shop or website. Simply browse our collection, select the items you’d like to purchase, choose your size and color, and add them to your cart. When you’re ready to check out, follow the prompts to complete your order.
3. What payment methods do you accept?
We accept various payment methods, including major credit cards (Visa, MasterCard, American Express, Discover), PayPal, venmo and Apple Pay.
4. Do you offer returns?
If you're not completely satisfied, we accept returns of undamaged and unworn items within 14 days of order shipment. If you need to exchange or return an item, please email our customer service team, and we’ll respond within 24 to 48 hours.
5. How can I track my order?
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment on our website or directly through the carrier’s website.
